Assisting on the daily administration in the Centre. Attend to customers and deal with enquiries on the phone and face to face. Supply information regarding the Centre to customers and visitors. Work as a team to offer a high level of customer service at all times.
Experience on admin role.
Organizing and planning.
Ability to work as a reliable member of the team.
Highly motivated individual.
Professional personal presentation.
Attention to detail.
Excellent customer service skills.
Answering telephone calls, screen and direct calls, take and relay messages.
Provide information to customers and deliver excellent customer service.
Greet customers and deal with their queries.
Ensures outstanding knowledge of products.
General administrative and clerical support, record keeping
Prepare letters and documents, receive and sort mail and deliveries.
Schedule appointments, maintain appointment diary.
Tidy and maintain the club & office area.
Carry out other duties within your ability as requested by your Centre manager.
Knowledge of administrative procedures.
Knowledge of computers and relevant software applications.
Knowledge of customer service principles and practices.